How to avoid phishing scams Dec 27, 2012, 8:40 am By Heidi Carmack Pfaffroth

Courtesy of American Bankers Association

Phishing is a new twist on an old telemarketing scam, but uses email. These criminals send emails to millions of people hoping that even a few will give away valuable information. Consumer education is a powerful weapon in the fight against phishing.

To help you avoid becoming the victim of a phishing scam, we are offering the following tips:

• Instead of clicking a link claiming to be from your financial institution, type their web address into your browser.

• Never give out your personal or financial information in response to an unsolicited phone call, fax or email, no matter how official it may seem.

• Do not respond to email that may warn of dire consequences unless you validate your information immediately. Contact the company to confirm the email’s validity using a telephone number or web address you know to be genuine.

• Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately.

When submitting financial information online, look for the padlock or key icon at the bottom of your Internet browser. Most secure Internet addresses, though not all, use “https”.

• Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.

• If you have responded to an email, contact your bank immediately so they can protect your account and your identity.

For more information on phishing, visit the following: Federal Deposit Insurance Corporation, the Anti-Phishing Working Group, the National Consumers League, the OCC Consumer Protection News and the OCC Consumer Complaints and Assistance website.

For security information from Bank of American Fork, visit www.bankaf.com/security .

This entry was posted in eBanking, Personal, Security and tagged , , , . Bookmark the permalink.


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