Important dates and times for the conversion of Banner Bank’s Utah locations to Bank of American Fork

The following are important dates, times and information as it relates to the conversion of Banner Bank’s Utah locations to Bank of American Fork, beginning Friday, October 6.  

Friday, October 6
The “Closing Date.”

  • 1:00 p.m. – Your Banner online banking, mobile banking, Snapshot Check Deposit, and bill pay systems are inactive.

  • 5:00 or 6:00 p.m. – All Utah Banner Bank branches close at normal times.

  • 5:00 p.m. – Utah Banner Bank branch ATMs will be deactivated. You will still be able to use your Banner Bank debit card at other ATMs until Saturday morning (October 7) at 8:00 a.m.


Saturday, October 7

  • 8:00 a.m. – Your Banner debit card is deactivated.

  • 8:00 a.m. – You can begin using your Bank of American Fork debit card and checks.

  • 8:00 a.m. – Completely destroy your Banner Bank debit card and any unused checks or deposit tickets that were not printed by Bank of American Fork.

  • 8:00 a.m. – 5:00 p.m. – the Bank of American Fork Customer Service Team is available.

  • For your convenience, your Bank of American Fork debit card will not require a formal activation if used prior to Monday, October 9.

  • All Bank of American Fork branches (including drive-ups) are closed for the system conversion.


Monday, October 9 (Columbus Day)

Former Banner branches will be open as Bank of American Fork branches, except for the Orem and Woods Cross Banner branches, which will not reopen. Customers should use the nearby Bank of American Fork branches in Orem and Bountiful, which are open, at the following addresses:

Orem Branch, Bank of American Fork
1280 South 800 East, Orem, UT 84097

Bountiful Branch, Bank of American Fork
95 East 500 South, Bountiful, UT 84010

  • All other Bank of American branches are closed for the holiday. The Bank of American Fork Customer Service Team will be available from 8:00 a.m. to 6:00 p.m. Contact us at 800-815-BANK (2265) or customerservice@bankaf.com.

  • If you did not use your Bank of American Fork debit card on Saturday, October 7 or Sunday, October 8, you will need to formally activate your Bank of American Fork debit card(s) by calling 800-815-BANK (2265). If you used your Bank of American Fork debit card on Saturday, October 7 or Sunday, October 8, it was activated at first use and does not require a formal activation.

  • 8:00 a.m. – Bank of American Fork online banking and bill pay systems are active.


Tuesday, October 10

  • All branches are open for normal banking hours.


Tuesday, October 10 to Friday, October 13

  • The Customer Service Team is available for extended hours (7:15 a.m. to 8:00 p.m.).

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