Rise of mobile banking prompts local banks to take a look at customer care The most-recent generation of Apple smartphones has arrived, and with it, a budding sense of excitement about how mobile technology stands to reshape the way we … Continue reading
Sense of community still a cornerstone in keeping customers safe Amid a string of headlines revealing security breaches among high-profile retailers, banks across the country are working to ensure that their customers’ private information remains private. But with the impersonal … Continue reading
Although the technology and services banks offer have evolved and changed over the years, relatively little has changed about the design of bank branches. You can usually expect to see a line of teller counters against a wall with tellers … Continue reading
ICBA spreads the word about Project Teddy Bear in your community Sandy Dubois started Project Teddy Bear 15 years ago as a way for employees at Bank of American Fork to give back to their communities instead of giving gifts … Continue reading
Tracey Larson is Bank of American Fork’s resident expert on age-friendly banking, whose passion stems from being a daughter and daughter-in-law of senior parents. She’s currently the financial representative for the Governor’s Commission on Aging and is also a member … Continue reading
Guest post by Richard H. Tyson, CEObuilder Guest blogger Tyson is starting a series here about open book management. Make sure you check back for additional articles! If you are a CEO or business owner, you are probably familiar with … Continue reading
Recently, a customer came into one of our branches to deposit money from a very small, retail business. One of the $50 bills was counterfeit and we quickly realized that the counterfeiter took advantage of the fact that the receiving … Continue reading
Be on the watch to prevent senior exploitation.
Ways to lighten the loan when helping with your loved one’s finances.
Guest post by Ken Burnett, VP/ Director of Training and Business Development, Bank of American Fork This series is written from experience and is part of Bank of American Fork’s training program. The program embraces the philosophy that training is … Continue reading